Fraud mitigation is an essential activity for insurers, MGAs and customers.
Inflated, manufactured or dishonest claims lead to losses for insurers and MGAs. Customers are vulnerable to false, malicious or vexatious claims, which can in turn lead to increased premiums on renewal.
Proficient mitigates the negative impact of fraud through prevention and detection.
We help partners prevent fraud by validating customer declarations. We use industry databases to validate applicant’s declarations, ensuring accurate disclosure of claims history and appropriate risk assessment.
We detect fraudulent and inflated claims through a combination of automated intelligent fraud indicators and agent training. Suspicious transactions are referred to our specialist fraud team for discrete review.